November 8, 2022  

IMPORTANT UPDATE:  Peak Performance/Change of Medical Record Custodian/Medical Record Access/Options for Future Services  

Dear Former Client of Peak Performance:  

You were previously advised that following the closure of the business of Peak Performance for Men that Diffusion Health would act as the custodian of records for Peak Performance for Men (“Peak Performance”).  Please read this letter carefully as it provides important contact information for the new custodian of your records of treatment received from Peak Performance.  

Options for future services:  You were previously advised by Peak Performance that should you wish to continue your course of treatment, you will need to find a different provider.  If you have not already secured a new provider, we understand that the following companies may be able to provide services to you and you may want to contact them directly if you are in one of their service areas:
  1. Age Rejuvenation (based in Florida): Telephone or text 813.539.4111 or go online
  2. Journeyman Men's Health, LLC (will operate out of VA, PA, SC, and FL): Telephone: 877.361.0978.
Note that the choice of a provider to continue your treatment is solely yours to make and Peak Performance expresses no preference for any provider.  

How to obtain copies of your medical records:  Effective as of the date of this letter, Diffusion Health will no longer serve as medical record custodian and Cariend, a medical records custodian, will manage the records for the next 10 years. Cariend is not a medical provider and does not handle billing, medications, or referrals for the closed practice.  Requestors should be prepared to complete the Records Release Authorization Form. Cariend takes the privacy of your health information seriously and intends to comply with applicable privacy laws, including HIPAA. Accordingly, Cariend will need to verify your identity before sending records and a call or an email alone will not be enough. The fastest way to process requests for copies of medical records is to visit Cariend’s website and submit your contact information at the link below – you will then be sent an email with instructions to securely upload your authorization form and any additional information that is required:  

If you do not have access to a computer or internet, Cariend can be reached by phone at 404.991.7080 – please note the HIPAA laws do not allow medical records to be released based on a phone or email request.  

If you prefer to mail your completed Authorization Form and Government-issued Photo ID, please mail it to:  

Cariend ROI
PO Box 1866
Thomasville, GA 31799-1866  

If you have questions about the process, Cariend can also be contacted via email at;  however, you should not send sensitive personal information or request documents through email.  

We wish you all the best.  

Peak Performance for Men